PH : (651) 251-1880 F : (651) 251-1879

Summit Fire Protection

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“Hello Rob, I wanted to let you know how much I appreciate working with Summit Companies and give a shout out to your team. As you know I truly feel a company is only as good as their employees. We always get to hear about when things go wrong. So I’m writing today to let you know of a positive and appreciation event that occurred. January 1, 2018 I received a low temperature signal from one of our buildings in Altoona. As we all know the temperatures were extremely cold. It was a holiday for most of us and a day for great football games to watch. I made a phone call to you (which is always answered) and asked if we could get someone go look it over before we had frozen or blown pipes. As usually your response is I will get it taken care of. When you followed up with me (which always happens as well ) and let me know it was taken care of and the tech check everything over and went to buy a heater to get the temp faster to avoid a problem. I asked who responded to the call because I wanted the tech to know my appreciation for answering their phone and going out it the bitter cold knowing this could be a long day. I thought it was someone from the Des Moines office then you said it was one of your techs named Mitch that drove to Altoona to responded. I was seriously overwhelmed with the customer service I received that day. I asked you to have Mitch stop at the office so I could thank him personally and express my gratitude. When doing this as I’m giving him a gift certificate his tells me “ Thank you but I’m just doing my job . When you are a customer of Summit Companies that’s the type of customer service we give you!!! This was above and beyond customer service. Rob you have an awesome team in Iowa City and people do notice.”

Sheila Wubbens Hunter Companies

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Summit Companies Iowa

Iowa City, IA

Serving Cedar Rapids and Iowa City

Summit Fire Iowa

Summit Companies

4161 Naples Avenue SW
Iowa City, IA 52240

Ph: 319-519-2401
Fax: 319-519-2402

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Office Hours:

Monday–Friday: 7:00 AM-4:00 PM
Saturday–Sunday: Closed

Urbandale, IA

Serving Des Moines and Ames

Des Moines Office

Summit Companies

4353 Northwest Urbandale Drive
Urbandale, IA 50322

Ph: 515-867-2424
Fax: 515-867-2425

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Office Hours:

Monday–Friday: 7:00 AM-4:00 PM
Saturday–Sunday: Closed

Ottumwa, IA

Ottumwa
Summit Companies

630 Church Street
Ottumwa, IA 52501

Ph: 641-682-4749
Fax: 641-682-6462

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Office Hours:

Monday–Friday: 7:00 AM-4:00 PM
Saturday–Sunday: Closed

Services Include: